Conduct

• 1. Customers are prohibited from transmitting on or through any of the Sunshine Communications services, any material that is, in Sunshine Communications' sole discretion, unlawful, threatening, abusive, libelous, hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, national or international law.

• 2. Sunshine Communications services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of Canadian or provincial regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. Sunshine Communications reserves the right to remove such illegal material from its servers.

• 3. Users who violate any local, provincial, national or international law or be involved with any conduct that would constitute a criminal offense may incur criminal or civil liability. CADVision will cooperate fully with any investigation of violation by law enforcement authorities upon receipt of a court order.

• 4. The customer is responsible for keeping his account information with Sunshine Communications up-to-date and accurate. Furnishing false data upon signup, contract or including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

• 5. The resale of Sunshine Communications products and services is not permitted, unless specifically authorized by Sunshine Communications and documented in a written agreement.

• 6. Sunshine Communications accounts or services may not be used to violate the Acceptable Use Policy of other providers.

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

Security

• 1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as port scanning or similar programs).

• 2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

• 3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's session, via any means, locally or by the Internet.

• 4. Users who violate systems or network security may incur criminal or civil liability. Sunshine Communications will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

Cable Internet and Dedicated Connections (Wireless)

• 1. Customer's will not leave programs running unattended that interfere with the average speed and reliability of the network. If a customer is found to have heavy usage stemming from extended transfers, that is degrading the average quality and speed of the general service, actions may be taken solely on the discretion of the Sunshine Communications staff. These actions may include throttling of service wpeed to the customer in question, or modem deactivation pending investigation.

• 2. The running of individual serviers (HTTP, FTP, POP3, IRC, etc) is strictly prohibited on the Sunshine Communications internet systems unless specifically authorized by Sunshine Communications Staff.

• 3. Sunshine Communications cable internet and wireless rates apply to every terminal or station attached to the network, independent of the means of connections (hub, Proxy server, etc). Sunshine Communications must be informed fo the number of computers attached to each modem/network, The use of Proxy servers is strictly prohibited unless specifically authorized by Sunshine Communications Staff.

• The above regulations only apply to Cable and Wireless internet. It does no apply to dial up customers

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

Dialup Accounts (Non-dedicated

• 1. Sunshine Communications dialup accounts are intended for use by an individual entity. Multiple concurrent logins are prohibited, and will be logged.

• 2. CGI account users may not run programs, which provide network services from the accounts, such as IRC or MUD servers.

• 3. Sunshine Communications CGI accounts are intended for interactive use. Attempts to run programs while not logged in by any method are prohibited.

• 4. Sunshine Communications CGI accounts operate on shared resources. Customers are prohibited from excessive consumption of resources, including CPU time, memory and disk space. The use of resource-intensive programs, which negatively impact other system users or the performance of Sunshine Communications systems or networks is prohibited, and Sunshine Communications staff may take action to limit or terminate such programs. If you have requirements to use high resource utilization programs, please contact info@sunshinecable.com for assistance on how Sunshine Communications can accommodate your requirements, without degradation of service.

• 5. Sunshine Communications customers are prohibited from excessive consumption of resources, including CPU time, memory, disk space. The use of resource-intensive programs, which negatively impact other system users or the performance of Sunshine Communications systems or networks is prohibited, and Sunshine Communications staff may take action to limit or terminate such programs. If you have requirements to use high resource utilization programs, please contact info@sunshinecable.com for assistance on how Sunshine Communications can accommodate you requirement, without degradation of service.

• 6. Password security is the responsibility of the individual user. Good passwords should be a minimum of six characters long. Customers may not share passwords or accounts with others.

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

Email

• 1. Harassment, whether through language, frequency, or size of messages, is prohibited.

• 2. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email.

• 3. Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it. Sunshine Communications reserves the right to send Customers email including but not limited to notices, newsletters to inform the user base about price changes, special events, and renewal notices.

• 4. Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.

• 5. Forging of header information in any deceitful manner is not permitted.

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

USENET

• 1. Sunshine Communications provides an uncensored newsfeed. As such, Sunshine Communications does not control the content of the newsgroups available to its customers. Sunshine Communications is not responsible for the content of any USENET posting, whether or not a Sunshine Communications customer made the posting.

• 2. Postings to USENET newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements should only be posted in those newsgroups whose charters/FAQs "explicitly" permit them. The poster is responsible for determining the etiquette of a given newsgroup, prior to posting to it.

• 3. Customers are prohibited from posting the same or similar message to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as "USENET spam").

• 4. Customers are prohibited from posting binary files to newsgroups not specifically named for that purpose, as well as, from posting text articles to newsgroups who's purpose is for the posting of binary files.

• 5. Customers are prohibited from canceling or superseding posts other than their own, with the exception of official newsgroup moderators performing their duties.

• 6. Forging of header information in any deceitful manner is not permitted. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.

• 7. A customer may not solicit mail for any other address other than that of the customer's Sunshine Communications account or service, with the intent to harass or disrupt the service of others.

CONDUCT - SECURITY - DEDICATED CONNECTIONS - DIAL-UP - E-MAIL - USENET - QUESTIONS - TOP

Reports of activity in violation of this policy may be sent in e-mail to abuse@sunshinecable.com. All reports must include infraction time (including zone), date, IP address and full headers.